Terms and Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply (Products) listed on our website www.aviationsinsider.co.uk (our site) to you.

Please read these terms and conditions carefully and make sure that you understand them before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

These terms and conditions may be changed by us at any time without further notice to you.


We operate the website www.aviationinsider.com. We are Aviation Insider Limited, a company registered in England and Wales under company number 10462227 and with our registered office at 21 Netherhouse Court, Church Crookham, Fleet, GU51 5TS. Our main trading address is 21 Netherhouse Court, Church Crookham, Fleet, GU51 5TS


You must register with the Site in order to purchase products from Aviation Insider.

When you register, we ask you to provide certain information about yourself that is true, accurate, and up to date. Should any of your registration information change, please Edit Profile and make the required changes.

When you have completed the registration process you will be able to purchase products from the Site.


On registration you will be given a username and password. You must keep your password secure and must not disclose it to or share it with anyone.

You will be responsible for all activities and orders under your password. If you know or suspect that someone else has your password, you should go to Edit account information and change it yourself, or contact us at enquiries@aviationinsider.co.uk.

If you forget your password please visit the Forgot Your Password page where you will be able to reset your password if you satisfy our security check.

We will take all reasonable care to keep the details of your order and payment secure and we do not store any credit card details, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our website.


Product prices, offers and delivery charges are liable to change at any time, but changes will not affect orders respect of which we have already sent you an Order Confirmation.

Product prices do not include VAT, nor is VAT charged by Aviation Insider.

In the event of pricing errors, customers will be notified and can choose a refund or exchange. Aviation Insider reserves the right to cancel any orders and refund the amount paid for goods.


All major credit and debit cards are accepted: Visa, Mastercard, Visa Debit/Electron, Switch/Maestro and American Express. Payment will be debited from your account once the order has been processed and authorised by your card-issuer.  Payments are also accepted via Paypal.

You will be notified by email if your card has not been accepted for any reason. We are not liable for any delay or non-delivery of your order in the case of non-authorisation.

The monies will be refunded as soon as reasonably possible should your order not be able to be met.


Aviation Insider and its affiliate partners own all intellectual property (including without limitation the Aviation Insider name, trademarks (registered and unregistered), all copyright and designs, logos and images) in the goods produced by Aviation Insider and displayed on the Site and in its catalogues.

No third party, except as expressly permitted in writing by Aviation Insider shall have any rights to use any of Aviation Insider intellectual property.

All of these rights are protected by registration and/or applicabale laws. All of Aviation Insider’s rights against any third party who uses them without express consent are expressly reserved.


Promotion codes are not to be used in conjunction with any other offer or sale. The Site allows for the transaction to be made but we may contact you to pay the balance before sending your goods.