The Boeing 767 has been a key part in the BA fleet for many years, however, its days are numbered and the aircraft will be gone by the end of the year; BA have just 7 767 aircraft left in the fleet, down from around 30 jets, the aircraft now only fly European routes, Madrid, Amsterdam, Nice, Athens, Larnaca and Stockholm and a few domestic flights. The aircraft are nice to fly on, this being my second flight on the type. The BA 767 is configured for 259 passengers. The cabins are dated, however, I do find the seats very comfortable, especially towards the front of the aircraft.
The day begun bright and early for the 06:20 flight down to Madrid, flying from Heathrow terminal 5, I do enjoy flying from T5, the terminal is bright and airy, its simple to navigate around, and not too crowded, there are plenty of seats and lots of shops. Security was quick and painless; there was no queue, people tend to moan about security being busy however on my recent flight from London Southend I waited much longer to pass through security, which was a welcome surprise!
The gates are easy to find, today I departed from the A gates which are located in the main terminal B and C gates are accessed via a transit system, this does add some time onto your walk to the gate but its not awful. Boarding again was a simple experience, I do dislike the way BA now boards its flights via a group number, I flew to Stockholm the day before and was group 3 but today I was group 5. I think the airline should board the premium passengers first then the rest, rather then calling up different groups.
Todays flight was not full with only 176 passengers, so there was lots of room on the aircraft. I had the whole front section to myself. Today I was sat in row 9A which offered the best wing and engine view on the plane, I always like to sit next to the engine as it sounds the best and you can really appreciate the roar of the RB211 engines!
The seats on the aircraft are very comfortable, especially within the front section of the cabin. Towards the rear the aircraft the seats are different and offer less comfort. After we took off, the crew began the buy on board service. BA sell items that you can buy from M&S, the items are fairly priced, I did buy a sandwich and drink which cost £7.70, you can pay for items with credit or debit cards or with AVIOS points, I personally would not recommend paying with AVIOS as it works out very expensive! Around 500/650 points for a sandwich. (I get 1 point per £1 I spend on my BA AMEX card) So that it one expensive sandwich. However, the choice is there if you chose.
It is unfortunate that BA no longer offers complimentary food and snacks on European flights, However, they need to compete against airlines such as Easyjet and Ryanair. But as the nations flag carrier I do think they should offer something to make them different to low cost airlines.
The crew were quick, polite and efficient at serving the passengers. The 767 is crewed by crew that are on a euro fleet contract, which means that have been at the airline for many years and have lots of experience in what they do, they remind me of how BA used to be many years ago! The pilots kept us updated on our progress towards Madrid, with lots of information. The flight was very smooth, We arrived 10 minutes ahead of time.
I love flying on wide-body planes, there is lots of space and the 2-3-2 configuration is lovely to fly on, plenty of space and good legroom. The 767 is a great plane to fly on, yes the cabin is dated, but its a classic and it reminds me how BA used to be years ago, without the complimentary perks that you once used to get.
If you are an avgeek then getting a flight on the B767 with BA is a MUST before they are retired from service at the end of the year. You can pick up some great fares with BA. Be aware that these planes are old and they can do last minute aircraft changes as I found out when I flew back from Stockholm, the day before the plane changed from the B767 to the A321.